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FAQ

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
- No. You can shop at 22Paradise without creating an account. However, if you register with us, you will be able to check out faster and get exclusive promos.

I HAVE FORGOTTEN MY PASSWORD. WHAT SHOULD I DO?
- If you have forgotten your password, click the account button and click on 'forgotten password'. For security reasons we are unable to send your password via email.

WHICH SIZE SHOULD I CHOOSE?
- Click on the Size & Care in the footer to see the Size Guide. If you are still uncertain, please contact sales@22paradise.com.

HOW DO I KNOW IF AN ITEM IS IN STOCK?
- All items displayed are in stock, check the bottom and top sizes from the drop down boxes on the product page to find out which sizes are available. Sizes not available will not appear.

I HAVE SEEN AN ITEM ON THE WEBSITE AND IT NO LONGER APPEARS. DO ITEMS COME BACK IN STOCK?
- Yes, some products will come back in stock. Please check back on the site or contact customer service at shop@22paradise.com.

WHAT PAYMENT METHODS DO YOU ACCEPT?
- We accept Visa, MasterCard and payments via Paypal and Ideal. Please sign up to a Paypal account here should you wish to use this payment method.

IS IT SAFE TO USE MY CREDIT CARD ONLINE?
- At 22Paradise, your personal online security is important to us. We use the latest SSL encryption technology to safely transmit your personal and credit card information. All orders are processed through a secure checkout system.

WHICH COUNTRIES DO YOU SHIP TO?
- We ship worldwide.

DO YOU SHIP TO POST OFFICE BOXES?
- No.

CAN I PURCHASE A GIFT CARD ONLINE?
- Not yet, but we will offer this service in the future.

CAN I BUY A BIKINI TOP AND BOTTOM SEPARATELY, EVEN THOUGH THEY ARE PICTURED TOGETHER?
- Within a set you can choose a different size top and bottom. We do not offer the possibility to mix and match with different designs.Please note all prices are the prices per set, top and bottom.

KVK CUR 138602 - CRIB 102420518 - BTW NL200414690B01
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